Business Account FAQ's

Do you offer Commercial warranties on products?

Not at the moment – the warranties offered with products are for domestic use only.  

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Will the courier contact me before delivery?

It’s not always possible for us to contact you before delivery on all items. However, we will aim to do so where we can.

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How long do I have to return an item for a refund or replacement?

There are various timescales dependent upon the item, if you call 0044 345 640 2020 they will be able to advise you.

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I’m missing several invoices. Is it possible to get copies of these?

Please send an email to abs.copy-invoices@argos.co.uk giving a time frame for when the relevant orders were placed and we can resend copies to you.

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Why is the price on my invoice different to when I placed my order?

The price you will be charged will be the price of the product on the day that your order is placed. If you placed your order in-store or…

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How do I find out what the payment terms on my account are?

Payment terms vary slightly from client to client so please refer to your Commercial Terms Document or contact the Implementation Team via abs.implementation@argos.co.uk for clarification. Payment terms start…

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Can I have my invoices and statement sent to different email addresses?

Yes, you can have 2 email addresses for your invoices and an additional 2 for your statements. Just request the changes online. Alternatively, you can email abs.implementation@argos.co.uk with…

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Can I change the email address that PDF invoices go to?

Yes, you can – just request the changes easily here. Alternatively, email abs.implementation@argos.co.uk and let us know who needs removing and who they need replacing with, only 2 email…

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Need an additional card to a different address?

Sure. Request this here, or send an email to ABS.Implementation@argos.co.uk, specifying contact details for the new card holder. This should include the name, phone number, email address and…

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