Business Account FAQ's

Do cards have an expiry date?

Yes, the expiry date is shown on the bottom of each Business Account card. You’ll be contacted in advance of any cards expiring.

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How does the credit limit work?

Once approved, you’ll receive an email detailing the credit limit applied to the account. As with any credit limit, once it is reached or exceeded, or invoices are…

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How often will I be invoiced?

All invoices are sent weekly via email. You have the choice of a single invoice for each purchase, or a consolidated one for all purchases made that week….

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What information will I see on my invoice?

Your invoice will detail all purchases made with your Business Account card(s). It will itemise all purchases, showing the date of purchase, the item(s) purchased, the store location,…

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Can I make interim payments?

Yes − you can make an interim payment by calling the Credit Control Team on 0044 345 604 6401.

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Will I be sent an invoice for each card?

No − all card transaction details for an account will appear on a single invoice, meaning there is less paperwork for you.

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How do I pay my invoice?

Invoices can be paid via Direct Debit, BACS or business cheques. You can download a Direct Debit mandate here. Or to receive it by email just get in…

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Can I use the invoice to reclaim VAT?

Yes − the line item detail on them means you can use them to reclaim the VAT, where you are eligible to do so.

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Who do I call if I have a general query?

If you have a general query relating to your account call our team on 0044 345 640 0864 (option # 3). Lines are open Monday − Friday 8am…

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